Here you will find answers to some commonly asked questions. This list will grow as we get more questions so if you have a new question, this is the place to check first. To view an answer simply click on the question. If you are still unable to find the answer to your question please e-mail firstname.lastname@example.org and we will do our best to answer it.
Can I exchange my tickets?
Yes! Tickets may be exchanged for another night or even another show, subject to availability. All ticket exchanges are handled by contacting KW Tickets and may be subject to a service fee. 36 hours notice is required for exchange of any dinner theatre tickets.
Is there a dress code?
No shoes, no shirt, no service! Other than that you are welcome to wear whatever makes you comfortable. That being said most people that attend our show wear business-casual clothing.
Who do I contact if I have any questions relating to tickets?
What is a "PROMO" Code?
The ETC Ticket Dept., can set-up a PROMO Code so that members of a group can buy individual tickets, instead of one person organizing and paying for all the tickets. Group members using the pre-arranged PROMO Code online will be taken directly to seats held for them on the specific performance dates. Tickets can also be purchased by telephone by providing the PROMO Code to the Box Office Staff. E-mail email@example.com to arrange for a PROMO Code for your group.
Can I attend a Dinner Theatre show date without buying the dinner?
No show-only tickets are advertised for sale on Dinner Theatre Dates. That being said, our opening Friday night and both Thursday performances in November are available for show-only tickets. Subject to seating availability, customers who missed/forfeited their Dinner Theatre tickets due to personal reasons, are allowed to watch the after-dinner performance on another dinner night. Please contact our ticket manager to confirm what is available: firstname.lastname@example.org.